The Customer Service team seeks engineers for technical service and technical support roles. You’ll be working in partnership with the world’s leading technology innovators and providing world-class technical assistance and superior on-site service. Some of the key functions you could be performing are:
As a Field Service Engineer:
You will be challenged by working on Plasma-Therm systems at corporate sites, universities, agencies and research institutions.
You’ll have opportunities for travel in the U.S., Europe, Asia-Pacific and elsewhere.
You can be a hero by identifying and solving critical issues on the spot for our customers.
As a Tech Support Engineer:
You’ll be the first line of response for customers all over the world.
You’ll enjoy the rewards of resolving difficult technical issues, getting high-fives from customers for saving the day.
As a Field Service Coordinator:
You’ll interact with customers around the world, applying logistics and organizational skills to meet immediate and long-term service requirements.
As a Technical Writer/Trainer:
Documents and edits material procedures, updates equipment manuals, develops installation manuals. Plans, creates, coordinates and delivers technical training and documentation to the internal Technical team. May on occasion be required to teach customers on different product line training.